Legal

Refund Policy

Last updated: 10/28/2026

30-day money-back guarantee

We want you to feel confident using GetJusticelink AI. If you are not satisfied with your case package purchase, you may request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net or contact our support team through the app. We will review your request and process eligible refunds promptly.

When refunds apply

  • You were charged in error or purchased the wrong case package.
  • A technical failure prevented delivery of the purchased tools.
  • You are not satisfied with the service within 30 days of purchase.

When refunds do not apply

Refunds are not available simply because a case did not produce the outcome you hoped for. GetJusticelink AI does not guarantee any specific legal result, attorney representation, or case outcome. The purchase is for organizational and matching tools, not a guaranteed outcome.

Payment partner

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles payment processing, tax collection, and refund requests on our behalf.